Shipping policy

Shipping Information

We work with multiple fulfillment facilities to ensure reliable delivery for customers across the United States.

Orders are typically processed within 1–3 business days prior to shipment.

Free shipping is available on all U.S. orders over $50.

A $4.90 shipping fee applies to U.S. orders under $50.

All shipping costs and any additional charges are clearly displayed at checkout.

Orders fulfilled within the United States: 5–7 business days.

Orders fulfilled from our international facility: 7–15 business days.

Delivery times are estimates and may vary due to carrier volume or holidays.

If a product ships from within the United States, it will be clearly labeled “Ships from United States” above the product price.

We currently ship only within the United States.

We are currently unable to provide real-time tracking information for all shipments.

When will my order ship?

Orders are typically processed within 1–3 business days before shipment.

How long does delivery take?

Delivery typically takes 5–15 business days depending on the fulfillment location.

Do you offer free shipping?

Yes. Orders over $50 ship free within the United States. Orders under $50 incur a $4.90 shipping fee.

Are there any additional charges?

Any applicable fees are clearly shown at checkout before purchase.

How can I tell where my product ships from?

Products shipping from the U.S. are labeled “Ships from United States” above the price.

Will I receive tracking information?

Tracking details are not available for all shipments.

My order hasn’t arrived yet — what should I do?

If your order exceeds the estimated delivery timeframe, please contact us at info@hwypt.clinic and include your order number.